At Gerobiotics™, we are committed to providing our customers with high-quality supplements and health products. However, due to strict food safety and security regulations, we maintain a No Return Policy for all our products. Please read the following terms carefully:

1. Product Safety: Due to the nature of our products and in compliance with food safety standards, once a product has left our store, it cannot be returned. This policy is in place to ensure the integrity and safety of our products.

2. No Returns or Exchanges: All sales are final. We do not accept returns, exchanges, or refunds on any items ordered from our store. Please make your selections carefully and review your order before finalizing.

3. Exceptional Circumstances: If the product you received is incorrect, damaged upon arrival, or has a manufacturing defect, please contact our customer service team within 48 hours of receiving the order. In such cases, we will evaluate the situation and may offer a replacement or store credit at our discretion.

4. Quality Assurance: We guarantee the quality of our products and ensure they are dispatched in perfect condition. Our products are stored and handled in a controlled environment to preserve their quality.

5. Customer Responsibility: It is the responsibility of the customer to read product descriptions, ingredients, and usage instructions thoroughly before purchase. We are not liable for any issues arising from an individual’s reaction to our products.

6. Consultation Recommended: We advise consulting with a healthcare professional before using any supplements, especially if you have health concerns, are pregnant, breastfeeding, or taking medication.

7. Contact Us: For any inquiries regarding our No Return Policy or products, please contact our customer support team at mail@gerobiotics.net

We appreciate your understanding and cooperation in helping us maintain the highest standards of food safety and product integrity.